Shipping times can vary widely depending on your location. It can range between 3-15 business days or more during holiday seasons. This does not include the time to process your orders or our pre-order timelines.

We offer free worldwide shipping on all orders above CAD225. Orders below this amount are subject to an incremental shipping rate dependent on the weight of the products.

We do not accept returns for sizing or change of mind. Please contact us if there is an issue with the quality of your purchase. You can read our full return policy here

You will receive an email with a clickable tracking number once your order has shipped. You can also reach out to us via email to receive an update on your order.

Yes, customs duties and taxes may apply. These fees vary by country and are the responsibility of the recipient. Check with your local customs office for details.

Please send an email to corporate@dirtywhiteshoessquad.com

Shipping the item back without confirmation from us does not guarantee the return and additional charges may apply.

To care for your new DWSS clothing items, always check the product listing on our website. Each product has a "Care Instructions" section for you to refer to.

You can also feel free to contact us if your product is no longer available on our website.

In general, most clothing can be machine-washed in cold water with like colours, and for longevity it is better to air dry your clothes, but specific care recommendations may vary.

While most of our garments undergo a pre-shrinking process to minimize shrinking, this can vary based on the washing and drying process you choose for your items.

To prevent clothes from shrinking, wash them in cold water, avoid using high heat settings in the dryer, and consider air-drying or laying the items flat to dry.

The method for removing stains depends on the type of stain and fabric. It's essential to address stains promptly, follow care instructions, and use appropriate stain removers.

Only one discount code can be used per order and cannot be combined with other promotions.

We are dedicated to sustainability and ethical practices. We prioritize using eco-friendly materials, fair labor practices and ethical sourcing. We take great care in deciding who we work with and pride ourselves on our values as a brand.

You can stay informed about our latest collections, news, and events by subscribing to our newsletter. Additionally, follow us on social media platforms like Instagram, Facebook, and TikTok to get the inside scoop on everything DWSS!

To find the perfect size, please refer to our Size Guide, which offers detailed measurements for our clothing items. If you have specific questions about sizing, our customer support team is here to help.